Back To All Announcements for Customers

Legacy Bank – COVID-19 Update

January 4, 2021

 

We are excited to welcome our customers back inside Legacy Bank branch lobbies.

Legacy Bank has put measures in place for the protection of our staff, our customers, and the communities we serve.

  • We are practicing social distancing
  • Hand sanitizer is available for customer use upon entrance
  • We are adhering to strict cleaning procedures
  • Masks are required inside branch lobbies
  • Our team continues to serve your banking needs through our drive-thru, night depository, ATMs, Customer Service Call Center, and all digital banking tools

The Legacy Bank in Pratt will continue operating only via drive-thru, night depository, and walk-up services until January 11th, at which time the Pratt lobby will also open for business.

Covid -19 Updated November 20, 2020

For the protection of our staff, our customers and the communities we serve, Legacy Bank will temporarily close all branch lobbies beginning Saturday, November 21. Our team will be ready to serve your banking needs through our drive-thru, night depository, ATMs, Customer Service Call Center, and our digital banking tools. During this time, we will be checking our night depository more frequently than normal.

 

Digital Banking Tools

In addition, you can access your accounts and conduct banking business 24 hours a day 7 days a week through our online and mobile banking services.

Online & Mobile Banking Features:

  • Access accounts, check your balances and transfer funds between Legacy Bank accounts.
  • Deposit Checks with Mobile Check Deposit. (All fees waived on number of checks deposited while lobbies are closed.)
  • Pay Bills with Online or Mobile Bill Pay.
  • Send Money. Send and receive money with Pay a Person.
  • Find Branch and ATM Locations.

If you need to get into your safe deposit box or meet with your banker, please call the branch and make an appointment.

If you normally visit our branch located at 1100 E. Douglas, please check our locations online or call us at (316) 260-3711 to find a nearby branch with a drive-thru so that we can serve your banking needs.

All customers will still have access and we will process transactions daily from the night drop at all locations.

Should you have any questions, please call us at (316) 260-3711.

 

Online Banking Login Access

Access Legacy Bank Online Banking

 

Mobile Banking App Access

Access our mobile banking app through the Apple or  Google Play Store

 

Protect Yourself

During this unprecedented national health emergency, fraudsters will continue to take advantage of the situation. Please be extra cautious during this time to keep your users and yourselves safe.

Please know that Legacy Bank will not reach out via phone or text to request personal information or to verify challenge questions.

If you receive a text, email or phone call that you believe to be a scam, please call us at (316) 260-3711 and let us know.

This page will be updated as necessary.

 

Covid-19 Resources

Kansas Coronavirus Resource Center

Provided by the FDIC – Frequently Asked Questions for Bank Customers Affected by Coronavirus Disease 2019 (Referred to as COVID-19)

Recent Legacy Bank News

Recent Articles