We are reissuing debit cards to enhance security, incorporate new features, and provide you with an improved banking experience.

We’ll automatically mail you the new card so you can continue using your Legacy Bank account hassle-free.

Your new card will not have a new card number, but the expiration date and the security code will change.

Your PIN number will remain the same unless you specifically request a change. You can change your PIN at an ATM or contact our customer support for assistance.

Activation instructions will be provided with your new card. Typically, you can activate your card by following the prompts through an automated phone system or by using it at an ATM with your PIN.

Examples of PIN-based transactions: ATM Withdrawal

Yes, your current debit card will remain active until you receive and activate your new card. There will be no interruption in your banking services.

There are no additional fees associated with the reissuance of your debit card. Your existing account terms and conditions will continue to apply.

Yes, once you receive and activate your new card, we recommend updating your expiration date and CVV information with any online retailers or services linked to your previous card to ensure a seamless transition for recurring payments.

To dispose of your old card securely, we recommend cutting it into multiple pieces, making sure to separate the chip and magnetic strip, before disposing of it in separate trash bags.

Visit your location, Legacy Bank, and we will reissue your card.

As part of our ongoing commitment to providing the best banking experience, the issuance of the new card is mandatory for all customers. This ensures that you can benefit from its enhanced features, security, and convenience.