To provide an additional layer of security, we are introducing 2-Factor Authentication (2FA) for all online banking users. When logging in to your account, you will now be required to enter a One-Time PIN (OTP) Security Code sent via email or text. To ensure a smooth transition, please take a moment to verify that your primary email and mobile phone number are up to date in your contact information, as these will be used to send your One-Time PIN (OTP) Security Code for 2-Factor Authentication (2FA). Click here for step-by-step instructions on how to enroll in text message alerts.

We’ve removed the requirement to change your password every six months. Instead, we’ll provide an annual recommendation to update it, which you can choose to ignore. This change is designed to simplify your experience while keeping security strong.

If you ever get locked out of your online banking account, we’ve simplified the password reset process. Instead of using your account number, you will now enter your Social Security Number (SSN) to reset your password moving forward.